Group Benefits

The Telford Financial Group Service Philosophy

At Telford Financial we take pride in providing personalized service. Committed to understanding your needs and identifying solutions. Our team provides support, and delivers value. We are an independent firm and we put your needs first.

Our focus has been to earn long lasting, personal relationships with our clients, and to consistently do the things that prove it. Our team provides support, beginning with plan implementation and continuing with day-to-day administration. We’re dedicated to understanding your needs and identifying solutions.

Support to you means:

  • Being accessible to you – available when you need
  • Providing training and support to your administrative assistants, increasing their knowledge of group benefits products, services and administrative procedures.
  • Maintaining open lines of communication.
  • Solve problems and handle complex plan issues
  • Assist with new enrollments and implementing plan changes
  • Act as an additional member of your team, providing valuable service to your staff

Support to your employees means:

  • Helping facilitate employee information sessions to help ensure they understand their coverage, the value of their plan and how their buying decisions impact the bottom line.
  • Getting answers in seconds – first call resolution
  • Receiving their payments faster through the use of technology
  • Wellness support at all stages of ability: prevention, early identification and disability.
  • Serving as an information resource with quarterly benefit updates and newsletters

We incorporate compassion and common sense into everything we do. We work hard to ensure your plan is diverse, sustainable and ultimately, balanced. Our clients view us as their advocate, and it’s a role we take very seriously. As seasoned experts, we simplify the complexity and take the guesswork out of benefits. We bring transparency, honesty and clarity to everything we do.

Discover the service difference with Telford Financial Group.

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